SERVICE
Before sale services
1.Provide the free consultation of the equipment.
2.Provide the standard device and the flow chart.
3. According to the clients’ special requirement, offering the reasonable plan and free design helping to select the equipment.
Services during the sales
1.Help client design the factory and offering professional advice, free engineering drawing for the factory layout.
2.Welcome to visit our factory or the domestic clients’ factory.
3.Inspect the machine before leaving the factory.
After sale services
1.Oversea install and debug the equipment.2.Train the first-line operator.
3.Provide the basic formula.
Troubleshooting guide:
|
No |
Malfunction |
Phenomenon |
Reason |
Solution |
|
1 |
No material
discharged |
At the normal production or at beginning of normal operation,
no material discharges through the mould |
A. Fill too little water
B. Too big material granule
C. Reversal running of main motor
D. Uneven temperature
E. Residue material Left in machine barrel |
Fill more water
Grind the material again
Change the order of electricity line
Adjust temperature as request Stop machine to clean the residue and
then start machine |
|
2 |
Abnormal
discharge |
Discharge too fast (Excessive Puffed) |
A. Too low moisture in material
B. Too high temperature in section II |
Increase water content
Lower down temperature in section II |
|
C. Out-of-control of temperature controller |
Replace temperature controller |
|||
|
No extrusion |
Temperature in section II is lower |
Adjust the temperature |
||
|
3 |
Abnormal
Product Cutting |
Bad shape or with rough border |
Too big gap between cutters |
Adjust the knives |
|
4 |
Screw can’t be
rotatable |
Screw can’t be rotatable when power off or
after finishing production |
A. Too much material in the barrel
B. Gear box damage |
Increase temperature to well cooking for
avoid sticking |